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Terms & Conditions

Effective Date: 14/04/2025

Welcome to kettlesandcarats.com. By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. General Information

This website is operated by Kettles & Carats. Throughout the site, the terms “we”, “us”, and “our” refer to Kettles & Carats. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms.

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page.

2. Products & Orders

  • All jewellery is subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

  • We make every effort to display product colors and details accurately, but we cannot guarantee exact appearance due to screen variations.

  • By placing an order, you confirm that all details provided are true and accurate, and that you are the authorised user of the payment method used.

3. Pricing & Payment

  • All prices are listed in GBP (£) and include VAT (where applicable).

  • We reserve the right to change prices at any time without notice.

  • Payments are processed securely via trusted third-party payment gateways.

4. Shipping & Delivery

Please refer to our Shipping Information page for full details on UK shipping options, costs, and delivery times.

5. Returns & Refunds

Please review our Return & Refund Policy for information on eligibility, timeframes, and the process for returns and exchanges.

6. Intellectual Property

All content on this website — including logos, product names, images, text, graphics, and design — is the property of Kettles & Carats and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our written permission.

7. User Conduct

You agree not to:

  • Use the site for unlawful or fraudulent purposes

  • Attempt to gain unauthorised access to our systems

  • Distribute viruses or harmful code

We reserve the right to terminate access if these terms are violated.

8. Limitation of Liability

We do our best to ensure accuracy and reliability, but we cannot guarantee that all site content is error-free.
To the fullest extent permitted by law, Kettles & Carats shall not be liable for any indirect or consequential damages arising out of your use of the website or products.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For any questions about these Terms and Conditions, please contact us at:

📧 support@kettlesandcarats.com
🌐 www.kettlesandcarats.com

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